Payment Terms & Disclosures
NeoStep Labs offers multiple payment methods to provide customers with greater flexibility and convenience. Each payment method is operated by an independent payment provider and is subject to that provider's applicable requirements, policies, and terms.
Continue ShoppingPayment methods
Expand a payment method for details and official provider terms. Availability is determined at checkout. Provider links open in a new tab.
Credit & Debit Cards
Provider: Stripe and applicable card issuers and networks
Card transactions are securely processed through Stripe and require authorization by your card issuer. Additional authentication or verification may be required. Use a card you are authorized to use and provide accurate billing information.
Your issuer or the payment processor may decline a transaction. NeoStep Labs cannot override issuer authorization decisions. Refund processing and posting times depend on Stripe and the applicable financial institutions.
Stripe Consumer Terms apply to covered consumer services. Your card issuer's agreement and card-network rules also apply to your card payment.
View Official Provider TermsLink
Provider: Link by Stripe
Link provides accelerated checkout using eligible saved payment information. Account verification or authentication may be required. Availability depends on your account eligibility and supported payment methods.
Use only payment information you are authorized to use and keep your saved details current. Transactions remain subject to the terms of the underlying payment method. NeoStep Labs cannot control Link account eligibility, verification, or authorization decisions.
View Official Provider TermsKlarna
Provider: Klarna
Klarna may offer installment or other flexible payment options. Availability depends on customer eligibility, purchase amount, verification, and applicable provider requirements. Klarna independently determines financing approval.
Payment schedules, interest, fees, and other charges depend on the specific plan. Review the payment terms, lender information, and agreement presented by Klarna before accepting a plan, and make payments as agreed. Missed payments may have consequences under your agreement.
NeoStep Labs cannot approve, modify, or override Klarna financing decisions. Your specific financing agreement identifies the applicable lender and governs your repayment obligations.
Klarna's official terms directory provides access to product-specific payment terms. Review the agreement offered at checkout for the plan available to you.
View Official Provider TermsBank ACH
Provider: Stripe and participating financial institutions
Eligible customers may pay directly through supported bank accounts when offered at checkout. Bank verification and payment authorization may be required. Use an account you are authorized to debit and ensure sufficient funds are available.
ACH processing and settlement may take several business days. Financial institutions may delay, decline, or return payments, and orders may remain pending until payment confirmation. Refunds may require additional processing time after payment completes.
NeoStep Labs cannot override bank verification or financial institution decisions. Your bank's account terms and the payment authorization presented at checkout also apply.
Stripe Consumer Terms apply to covered consumer services, including bank connections where applicable; they do not replace your bank agreement or ACH authorization.
View Official Provider TermsPayPal
Provider: PayPal
Customers may pay using eligible PayPal funding sources. Account verification or authentication may be required. Use an authorized funding source and review the payment details before confirming.
Transactions are subject to PayPal's User Agreement and applicable policies. PayPal independently determines transaction approval and account eligibility. Funding source restrictions and other provider limitations may apply.
Refund timing depends on PayPal and the original funding source. NeoStep Labs cannot override PayPal account restrictions or authorization decisions.
View Official Provider TermsPayPal Pay in 4
Provider: PayPal
Eligible customers may split qualifying purchases into four interest-free payments, with the first due at purchase and three subsequent payments generally due every two weeks. PayPal determines eligibility and approval; purchase amount, age, state, merchant, and other restrictions apply. Verification and a soft credit check may be required.
Review your specific loan agreement, repayment schedule, and disclosures during PayPal checkout before submitting an application or accepting a plan. PayPal provides the agreement during application and access through your account after the plan begins. You remain responsible for payments under that agreement; missed payments may have consequences. Your financial institution may charge fees for returned repayments.
NeoStep Labs cannot approve, modify, or override PayPal financing decisions. The public User Agreement below is separate from your individual Pay in 4 loan agreement.
The lender for Pay in 4 is PayPal, Inc. (NMLS #910457). Loans to California residents are made or arranged pursuant to a California Financing Law License. Rhode Island Small Loan Lender Licensee. Additional New Mexico disclosures are linked below.
View Official Provider TermsThird-Party Payment Provider Disclaimer
NeoStep Labs offers payment options through independent third-party payment providers, including Stripe, Link, Klarna, and PayPal.
All payment methods are subject to the respective provider's eligibility requirements, approval processes, policies, and terms of service.
NeoStep Labs does not control, determine, or guarantee payment approvals, financing eligibility, credit decisions, repayment terms, interest rates, fees, or provider-imposed restrictions.
Any financing or installment agreement is established directly between the customer and the applicable payment provider. NeoStep Labs is not a lender and does not have the authority to modify, override, or approve decisions made by third-party payment providers.
Customers should contact their payment provider directly regarding declined transactions, financing decisions, account restrictions, or payment-plan disputes.
NeoStep Labs remains responsible for its own order fulfillment, customer service, and applicable refund obligations.
General Payment Information
All payment methods are subject to availability, provider requirements, and applicable terms. Not all payment options are available for every customer or transaction.
- Payment options displayed at checkout may vary by customer and transaction. Providers may independently decline transactions or restrict payment methods.
- Payment authorization does not necessarily mean funds have settled. Orders may remain pending until payment is confirmed.
- Refunds remain subject to NeoStep Labs' Refunds & Order Issues policy, payment processor requirements, and applicable law.
- Financing agreements are between you and the applicable financing provider. Review that provider's agreement for your obligations.
- Payment provider policies may change independently of NeoStep Labs. We cannot guarantee the continued availability of any particular payment method.
These summaries do not replace or modify provider agreements. Payment availability does not change NeoStep Labs' professional research-use requirements. For order fulfillment, customer service, or refund concerns, contact NeoStep Labs.
